winbaji's Privacy Policy

winbaji places the highest importance on the privacy of its users' personal information. This Privacy Policy ("Policy") applies to the use of the winbajicasino.cam website and its related services. By reading this Policy, you will learn what types of information winbaji collects, why it is collected, and how it is managed.

By creating an account on this website or using its services, you agree to the terms of this Policy. To learn about other obligations related to using our services, please read the Terms and Conditions page.

This Policy applies only to the operations of winbajicasino.cam. Third-party websites and service providers have their own privacy policies, for which winbaji is not responsible.

winbaji collects two types of information — information provided directly by the user, and technical information collected automatically.

2.1 Information Provided Directly

During account registration, deposit or withdrawal processes, and when using support services, you may provide the following information:

• Full name and date of birth
• Mobile number and email address
• National ID or passport details (for identity verification)
• bKash, Nagad, or Rocket account details (for financial transactions)
• Username and password

2.2 Automatically Collected Information

When you use winbaji, our servers automatically collect certain technical information, including:

• IP address and device type
• Browser type and version
• Session duration and pages visited
• Click and navigation patterns
• Cookie-based session identifiers

2.3 Transaction-Related Information

Records of every deposit and withdrawal, betting history, and bonus claim details are stored securely in winbaji's systems.

winbaji uses collected information only for the following legitimate purposes:

1. Account Management: Verifying user identity and keeping accounts secure.
2. Financial Transactions: Processing deposits and withdrawals securely via bKash, Nagad, and Rocket.
3. Service Improvement: Analysing platform performance to improve services.
4. Support: Resolving user issues via 24/7 live chat and email.
5. Promotional Communication: Sending information about offers and bonuses — but only when the user has given consent.
6. Legal Compliance: Maintaining records required to comply with applicable laws and regulations.
7. Fraud Prevention: Detecting and preventing suspicious activity.

winbaji never sells your personal information to third parties. To use our services responsibly, see the guidelines on our Responsible Gaming page.

winbaji applies industry-standard technical and organisational measures to keep your information secure.

4.1 Encryption and Secure Protocols

All data is transmitted via SSL-encrypted connections. Sensitive information such as passwords and financial details is stored using advanced hashing technology so that third parties cannot read them.

4.2 Access Control

User data can only be accessed by staff who need it for their work and who are bound by confidentiality agreements. Every instance of system access is logged.

4.3 Retention Period

Data is retained for as long as your account is active. After an account is closed, data required to meet legal obligations may be kept for a set period. Once that period ends, data is securely deleted or anonymised.

4.4 Response to Data Breaches

If a security breach occurs, winbaji will investigate promptly and notify affected users in a timely manner. All necessary steps will be taken to limit any harm.

winbaji does not sell or lease your personal information to third parties. However, limited information may be shared in the following cases as a normal part of operating the service:

5.1 Payment Processors

Necessary information is shared with the relevant payment operators to process financial transactions via bKash, Nagad, and Rocket. This information is used solely for transaction verification.

5.2 Technology Partners

Gaming software, analytics, and security service providers may access limited information for their specific functions. winbaji ensures that these partners maintain equivalent privacy standards.

5.3 Legal Obligations

Information may be disclosed in response to a court order or a lawful request from a government authority. In such cases, winbaji will endeavour to notify the user as much as is permitted by law.

The winbaji website uses cookies. Cookies are small text files stored in your browser that help improve the quality of the service.

6.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions and security tokens. These cannot be disabled.
• Functional Cookies: Remember your language preferences and account settings.
• Analytics Cookies: Collect statistics to understand which parts of the site are used most.

6.2 Cookie Controls

You can disable non-essential cookies from your browser settings. Please note that disabling certain cookies may cause some features of the site to stop working correctly.

As a winbaji user, you have the following rights regarding your own information:

1. Right to Access: If you want to know what information winbaji holds about you and how it is used, contact us.
2. Right to Rectification: If any information in your profile is incorrect, you can request that it be corrected.
3. Right to Erasure: In certain circumstances, you can request that your information be deleted. However, information required to meet legal obligations may fall outside the scope of this request.
4. Right to Restrict Processing: You can request that the use of your information for a specific purpose be restricted.
5. Right to Data Portability: You can request your information in a structured, machine-readable format.
6. Right to Object: You can withdraw your consent at any time to stop receiving marketing communications.

To exercise any of the above rights, contact us via live chat. For general questions, visit our FAQ page.

All winbaji services are strictly for users aged 21 and above. Persons under 21 are not permitted to open an account or use the services.

Age is verified at the time of registration. If a user creates an account by providing a false age, that account will be closed immediately and the associated funds will be frozen.

winbaji does not knowingly collect information from anyone under the age of 21. If you believe such information has been collected, please notify us immediately — it will be deleted.

winbaji may update or amend this Privacy Policy from time to time. If any significant changes are made, a notice will be posted on the website and the "Last Updated" date at the top of the document will be updated.

Continued use of the service after any changes will be taken as your agreement to the new policy. We therefore encourage you to visit this page regularly.

For significant changes, a notification may be sent to your registered mobile number or email. However, if there is no change to the terms of service, a notification may not be sent.

If you have any questions about this Privacy Policy or any requests regarding your information, please contact our support team.